Seeing potential in Canadian market, American Express’s marketing campaigns evolve and integrate

In October, American Express launched a multi-million dollar “Realize the Potential” campaign in Canada. This move is significant as it represents the first major brand advertising from American Express in Canada in almost a year. Developed by OgilvyOne Worldwide, the advertising campaign promised an integrated effort across multiple marketing channels.

Initial print advertisements were captured by Mintel Comperemedia in October. Running through February of this year, the ads take a playful tone to appeal to a younger demographic than is traditionally associated with American Express. Print ads in The Globe and Mail use color on a black background for impact and cleverly spell out the name “Daniel” in numbers. The ad states that “we see you as a person, not a number.” A link is provided for more information about the campaign: www.americanexpress.ca/potential.

Now in 2010, we’re seeing new print advertising. An ad in the National Post simply states “Be a traveler, not a tourist,” as American Express demonstrates that it is more than just a payments card. To create additional impact, ads have also been published in non-traditional shapes and sizes. One seen in February in the Toronto Star is L-shaped and playfully states “Come fly with me…or me! or me!” to demonstrate the flexibility of the Membership Rewards Program given that you can use rewards to fly on any airline.

The print advertisements and digital campaign are now being integrated with direct mail. In February, direct mail offers for the American Express Platinum Card included the “Realize the Potential” tagline, while statement mailings took the same blithe tone as the print advertisements to describe how easy it is to turn points into rewards.

Just last week American Express announced a new Canadian campaign to promote card acceptance at popular merchants such as fast food outlets and drug stores. Combined with an increase in mail volume, these efforts show that American Express is clearly committed to investment in the Canadian credit card market.